Is Your Mobile Workforce “Meeting Fatigued?” Try These 3 Ways to Re-Engage Them.

a lot of meetings
  • April 13, 2017
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Last year, the market intelligence firm International Data Corporation (IDC) predicted nearly three quarters of the total U.S. employees will be mobile workers by 2020. At the same time, Wainhouse Research, a firm focused on the Unified Communications (UC) market, found more than half (54%) of small to mid-size business

How Communication Technology Can Make or Break Your Business

communications infrastructure
  • April 5, 2017
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Every company uses technology to conduct business. Nearly all have systems for connecting people and sharing information. Familiar internal systems include: networks, intranets, workspace collaboration, and all manner of mobile devices, including tablets, laptops and cell phones. Common elements of external communications include: email, the company website, online chat, voice

Will SMBs Soon Say Goodbye to Desktop Phones? Not so fast.

a young woman in a casual modern office chats to a client on the phone whilst using her digital tablet . More colleagues are chatting at a desk in the background
  • March 16, 2017
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Companies of all shapes and sizes in a variety of industries are following millions of American households by cutting the cord on traditional phones in favor of mobile devices. Cloud communications provider Dialpad recently surveyed 1000 business professionals about their attitudes and expectations toward communications hardware in the workplace. Nearly

How to Adopt a Video-Friendly Culture

  • January 3, 2017
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Last year at this time, we issued a challenge through the headline of one of our posts: “Video Meetings Are on the Rise: Are You Rising to the Occasion?” The same question applies today more than ever. “With millennials passing up texting for Snapchat and TV for streaming services like

5 Tips for Launching Your Unified Communications Platform

Modern business
  • November 15, 2016
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The IT research and advisory firm Gartner defines Unified Communications (UC) as “products (equipment, software and services) that facilitate the interactive use of multiple enterprise communications methods.” Gartner predicts that the UC market will grow slightly from $41 billion in 2014 to $42.4 billion by 2019. In its Quick Start

What You Need in Your Texting Policy

  • September 20, 2016
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About a year ago, we opened one of our posts with a statement that sure sounds obvious today: “Texting for business purposes is a rising trend across all organizations of every size in every industry.” And in the rest of “Why You Need a Business Texting Policy,” we offered evidence

3 Trends That May Bode Well for SMB Video Conferencing

Businesswoman Having Video Conference
  • November 24, 2015
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As longstanding objections to it continue to melt away–high costs, complex integrations, and nagging interoperbility issues–video conferencing has come to play a vital role in many SMBs’ unified communications (UC) strategy, and in fact, says analyst, Andrew Davis, will soon “go mainstream,” due in part to positive industry developments such

Video Meetings Are on the Rise: Are You Rising to the Occasion?

video conferencing
  • November 3, 2015
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In a post earlier this year (“Video Conferencing: Out of the Board Room and Into the Cloud”) we shared research by the tech analysis and advisory firm IDC that predicts video as a service (VaaS) will have a compound growth rate of more than 25%from 2012-2018. Now, there’s more evidence

3 Steps for Choosing a Video Conferencing System

  • July 21, 2015
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Millennials are officially the biggest generation of the U.S. workforce, according to a new study from the Pew Research Center. About a third of all U.S. workers—53.5 million people in total—are a part of that generation. So, what does this statistical fact have to do with video conferencing? Johnathan Blackwood,

How to Choose a Video as a Service Provider (VaaS)

  • March 24, 2015
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Another year, another acronym to embrace. We bet you’re familiar with this one, however, even if you’re not using the term. By definition, Video as a Service (VaaS) is a delivery model where video conferencing capabilities are outsourced to a managed service provider (MSP) and delivered over an IP network,
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