3 Emerging Technologies That Will Change the Game for SMBs in the Years to Come

  • February 16, 2017
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Every year, IT research and advisory company Gartner predicts the trends that will shape business technology right now and for decades to come. In its report, “Top Strategic Predictions for 2017 and Beyond” Gartner forecasts continuing “digital disruption” as new technologies seep into every level of the economy. After reviewing

3 Tech Priorities for “Big-Time” CIOs to Guide Your 2017 IT Agenda

  • January 31, 2017
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Each year the Society for Information Management (SIM) polls corporate IT leaders on a variety of issues. Here are the top three tech priorities from their latest survey: Business Alignment – For the fourth consecutive year, most “big-time CIOs” (nearly 42%) listed aligning IT support with business operations as their

Getting Started With Chatbots: 3 Things SMBs Should Know

chat bots
  • January 17, 2017
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Oh what a difference a year makes. Last Fall, we brought you a Unified Communications article touting the business benefits of Live Chat. Today, conversing with customers is again the subject. But this time it’s software, not live reps, doing all the talking. Chatbots Defined ChatbotsMagazine.com describes chatbots as “a

3 “Strategic Technologies” Coming to SMBs Soon

  • December 7, 2016
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Each year the research company Gartner makes predictions about the shape and substance of business technology in the coming year. In its “Top 10 Strategic Technology Trends for 2017” report, the advisory firm focused on aspects of what analyst David Cearley calls the “Intelligent Digital Mesh,” an environment where the

How Augmented Reality (AR) Technology May “Disrupt” SMBs

Woman using a virtual reality headset
  • November 29, 2016
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Every year Gartner, one of the world’s largest technology research companies, unveils predictions of developments in information technology for the coming year and the next decade. In its “Top Strategic Predictions for 2017 and Beyond” report, the advisory firm identified 10 instances of “Digital Business Innovation” that researchers believe will

Five “Minds” to Seek in Your Managed Services Provider

Confident IT expert.
  • August 23, 2016
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Demand for high-skilled managed services providers has reached unprecedented levels. According to research by the tech-staffing firm Modis, the number of tech jobs will grow 18% percent by 2022, outpacing average job growth by more than seven percentage points. And the nature of those jobs has evolved significantly over time,

3 Methods for Managing Your Multi-Generational Workforce

  • May 26, 2016
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By now, you’ve probably heard the statistic that Millennials – the cohort born roughly between 1980 and 2000 – will represent nearly half the workforce by 2020. And you’ve probably seen plenty of articles offering tips for working with the group once called “Gen Y.” (During the last few years,

An SMB’s Guide to Reaping Digital Transformation

Technology in the hands
  • April 28, 2016
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For months now, we’ve been weaving the issue of what pundits call the “Digital Transformation” of business into our posts. Why? Because we believe new digital technologies can provide small to mid-size businesses (SMBs) with the same competitive advantages and operational efficiencies that large corporations have reaped from their IT

3 Digital Mega-Trends No SMB Should Ignore

Screen collage showing business images
  • April 12, 2016
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No matter the size, shape or industry of an organization, coping with digital transformation is a challenge that confronts business executives in some way at some level every day. Whether the task is managing mobility policies or evaluating cloud service agreements, the urgency of now leaves little time to plan

World Backup Day… No Fooling

Concept Data sharing between businessman
  • March 1, 2016
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It’s only the first of March, but World Backup Day is March 31, which will be here before you know it. According to the website worldbackupday.com, the original idea for the March 31 date was a humorous reference to April Fool’s Day – “Don’t be an April Fool. Be prepared.
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