Why IT Managed Services Can Accelerate Digital Transformation

Cropped shot of computer programmers working on new code
  • October 11, 2017
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There’s that buzz phrase again: Digital Transformation. We’ve been writing about this business trend for two years now, and the buzz refuses to subside. Why? Because this movement is big and irreversible. An article in the MITSloan Management Review defines it as the “use of technology to radically improve performance

Why Your Network Fails – and How to Manage the Risk

  • September 7, 2017
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On multiple occasions, we’ve argued on the pages of this blog that, in this age of digital transformation, small to mid-size businesses (SMBs) can compete at the scale of their bigger counterparts. So, when CIO.com featured a recent study of the causes of network downtime at companies on the large

Debunking 3 Digital Transformation Myths for SMB Leaders

debunking digital myths
  • July 19, 2017
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Sometimes a technology phenomenon grows so pervasive – and hyped – in the collective business consciousness that the subtleties of a trend can become buried in its feeling of urgency. Such is the case with digital transformation. The “reinvention of an organization through the use of digital technology” to improve

3 Questions SMB Leaders Must Answer about IT for Their MSPs

  • June 22, 2017
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The engine of Digital Transformation is evolving business technology from tactical support to strategic platform. It’s a trend that affects companies of all shapes and sizes, but the most profound impact for small to mid-size businesses (SMBs) comes in the form of competitive advantage. As we’ve argued in many posts,

4 Signs You Need a New IT Managed Services Provider

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  • June 14, 2017
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If you’re among the millions of small businesses that use a Managed IT Services Provider (IT MSP), congratulations. You have more wisdom, vision and foresight than many of your competitors. It’s also likely that you’re reaping the myriad rewards of this trusted contracting arrangement, including lower costs, less downtime and

Why SMBs in the “Sweet Spot” Should Work with MSPs

  • May 25, 2017
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Earlier this year at its Annual Member Meeting, international tech association CompTIA presented the organization’s latest research into the information technology patterns and priorities of small to mid-size businesses (SMBs). Here’s a digest of the session from a recent post by John Moore of TechTarget. CompTIA researchers conducted an online

WannaCry Ransomware: Be Aware

ransomware security alert
  • May 16, 2017
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Everyone’s talking about WannaCry, the new ransomware attack that has affected more than 200,000 users and businesses in 150+ countries. This malicious software is particularly aggressive and can spread rapidly throughout an organization crippling the business. Strong IT security is a combination of technology, process, and education all of which

10 “Critical Skills” to Seek in Your MSP

Concentrated Mature Businesswoman During Meeting
  • April 25, 2017
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Last month, we attended a keynote address by Todd Thibodeaux, president and CEO of CompTIA, the world’s leading IT association. He outlined the “top 10 critical skills” he believes technology professionals will need to succeed today and continue to thrive in the future. As we have a habit of providing

Is Your Managed IT Services Provider a Project Management Pro? Look for 7 Critical Skills.

managed it services project management
  • April 11, 2017
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Every year, CompTIA, the world’s leading technology association, assesses the “technology landscape” for businesses of all shapes and sizes. “With the groundwork of cloud, mobility, data and connectivity laid, the year ahead will see evolutionary advances on many fronts,” Tim Herbert, CompTIA’s senior vice president for research and market intelligence,

How Communication Technology Can Make or Break Your Business

communications infrastructure
  • April 5, 2017
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Every company uses technology to conduct business. Nearly all have systems for connecting people and sharing information. Familiar internal systems include: networks, intranets, workspace collaboration, and all manner of mobile devices, including tablets, laptops and cell phones. Common elements of external communications include: email, the company website, online chat, voice
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ITinflections is a blog that covers a wide range of technology-based articles IT in the workplace, focusing on small- to medium-sized businesses.

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