Why SMBs in the “Sweet Spot” Should Work with MSPs

  • May 25, 2017
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Earlier this year at its Annual Member Meeting, international tech association CompTIA presented the organization’s latest research into the information technology patterns and priorities of small to mid-size businesses (SMBs). Here’s a digest of the session from a recent post by John Moore of TechTarget. CompTIA researchers conducted an online

WannaCry Ransomware: Be Aware

ransomware security alert
  • May 16, 2017
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Everyone’s talking about WannaCry, the new ransomware attack that has affected more than 200,000 users and businesses in 150+ countries. This malicious software is particularly aggressive and can spread rapidly throughout an organization crippling the business. Strong IT security is a combination of technology, process, and education all of which

10 “Critical Skills” to Seek in Your MSP

Concentrated Mature Businesswoman During Meeting
  • April 25, 2017
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Last month, we attended a keynote address by Todd Thibodeaux, president and CEO of CompTIA, the world’s leading IT association. He outlined the “top 10 critical skills” he believes technology professionals will need to succeed today and continue to thrive in the future. As we have a habit of providing

Is Your Managed IT Services Provider a Project Management Pro? Look for 7 Critical Skills.

managed it services project management
  • April 11, 2017
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Every year, CompTIA, the world’s leading technology association, assesses the “technology landscape” for businesses of all shapes and sizes. “With the groundwork of cloud, mobility, data and connectivity laid, the year ahead will see evolutionary advances on many fronts,” Tim Herbert, CompTIA’s senior vice president for research and market intelligence,

How Communication Technology Can Make or Break Your Business

communications infrastructure
  • April 5, 2017
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Every company uses technology to conduct business. Nearly all have systems for connecting people and sharing information. Familiar internal systems include: networks, intranets, workspace collaboration, and all manner of mobile devices, including tablets, laptops and cell phones. Common elements of external communications include: email, the company website, online chat, voice

Is Your MSP staffed by “Standout IT Service Pros?” Look for These 5 Traits.

managed services providers
  • February 8, 2017
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The start of a new year is a great time for taking stock. And, with digital transformation continuing to sweep through companies large and small, technology is a great place to start. Big-time CIOs and IT-savvy leaders of small- to mid-size businesses (SMBs) alike know the latest technologies – such

7 Best Managed Services Articles of 2016

  • January 11, 2017
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2016 has come to close. But before you get too deep into 2017, make sure you’ve caught up on the most popular ITinflections articles in the exiting year. Don’t Let a Whaler Harpoon Your Company…or Career 3 Simple Steps for Protecting Your Data in the Cloud 4 Reasons Healthcare Providers

Why Your Network Fails – and How to Manage the Risk

  • December 28, 2016
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On multiple occasions, we’ve argued on the pages of this blog that, in this age of digital transformation, small to mid-size businesses (SMBs) can compete at the scale of their bigger counterparts. So, when CIO.com featured a recent study of the causes of network downtime at companies on the large

How Today’s SMBs Are Like the Starship Enterprise

  • November 17, 2016
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Earlier this year, the Star Trek franchise celebrated 50 years of entertaining and inspiring viewers – especially scientists and engineers. “It really fueled our interests,” Robert Hurt, a physicist working at the California Institute of Technology told Computerworld. Hurt handles projects for NASA and credits the Star Trek character Mr.

3 Ws for Hiring an IT MSP for Digital Transformation

  • October 26, 2016
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Our readers know we often tell leaders of small to mid-size businesses (SMBs) to emulate the practices of big-time CIOs. Why? Because with the reach of an increasingly mobile workforce and the leverage of cloud services, today’s SMBs can compete on an unprecedented scope and scale with large enterprises. These
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