4 Ways to Boost the Engagement (and ROI) of Employee Training Sessions

employee training
  • January 19, 2017
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Many companies use technology-driven training and collaboration to support critical business functions ranging from employee orientation and onboarding to skill-building, cybersecurity awareness and regulatory compliance. Keeping staff up-to-date and connected not only boosts their efficiency, productivity and performance, it can also improve morale and reduce attrition. But increasingly, the proliferation

7 Best Managed Services Articles of 2016

  • Jan 11, 2017
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2016 has come to close. But before you get too deep into

How to Adopt a Video-Friendly Culture

  • Jan 3, 2017
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Last year at this time, we issued a challenge through the headline

Getting Started With Chatbots: 3 Things SMBs Should Know

chat bots
  • January 17, 2017
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Oh what a difference a year makes. Last Fall, we brought you a Unified Communications article touting the business benefits of Live Chat. Today, conversing with customers is again the subject. But this time it’s software, not live reps, doing all the talking. Chatbots Defined ChatbotsMagazine.com describes chatbots as “a

The Best Cybersecurity Solution: “Be Better at Being Human”

  • January 5, 2017
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“If you want to master the digital economy, be a better human,” Paul Roehrig, global managing director of the Center for the Future of Work, told ITBusinessEdge columnist Don Tennant during a recent interview. Roehrig’s organization just released a study examining how businesses and jobs must evolve in response to

Why Your Network Fails – and How to Manage the Risk

  • December 28, 2016
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On multiple occasions, we’ve argued on the pages of this blog that, in this age of digital transformation, small to mid-size businesses (SMBs) can compete at the scale of their bigger counterparts. So, when CIO.com featured a recent study of the causes of network downtime at companies on the large

Happy Holidays from ITinflections!

  • December 22, 2016
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Happy Holidays from the team at ITinflections. We hope your holidays will be filled with joy and laughter through the New Year.

5 CFO-Worthy Cybersecurity Strategies

  • December 20, 2016
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Regular readers of our blog know we often open posts by exhorting leaders of small to mid-size businesses (SMBs) to think and act like “big-time CIOs.” We understand that functioning as the chief executive and chief IT officer is typical for SMB leaders. But those aren’t the only hats they
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